We've received multiple reports that fraudulent texts and phone calls are being sent to our members attempting to obtain their information. If you have given out personal information, please call us at (800) 247-7328 for assistance. 

If you get a call from someone claiming to be from Community 1st Credit Union who asks for this information, hang up immediately. Do not call the number back. 

Important Reminder:   Fraudsters often pretend to be part of a business that you use.   Community 1st / Generations CU) will never contact you via phone, text or email to request sensitive personal information such as your PIN or Online Banking password. If you get a call from someone claiming to be from Community 1st Credit Union (or any of our divisions such as Generations or Bankhere) who asks for this type of information, hang up immediately. Do not call the number back.

In December 2022 an unauthorized malicious actor was able to access the email accounts of two employees.   An investigation was unable to determine if any data was compromised during the data incident.  We have taken the step of paying for credit monitoring, dark web monitoring and identify theft restoration and insurance services.  

For further information visit this page 2022 Data Incident

Next Up: Generations Technology Upgrade