Lost or Stolen Cards

Credit Card Contact Numbers:

  • C1CU Dedicated Number
    • Phone: (833) 574-3455
  • Card Lost/Stolen
    • Option #1 - You’ll be connected to your credit card processor for immediate suspension of your card. C1CU will then contact you the following banking day to review all card activity.
  • Report Fraud
    • Option #1
  • General Card Support
    • Option #1
  • Card Activation
    • Option #2 - Or (888) 691-8661
  • PIN NOW
    • Option #3 - Or (888)891-2435 
  • Payments
    • Accepted at the Branches OR by mail: PO Box 37035, Boone, IA 50037-0035

 

Debit Card Contact Numbers:

  • Lost or Stolen Cards
    • Within the U.S. (888) 241-2510
    • Outside the U.S. (909) 941-1398

You’ll be connected to your credit card processor for immediate suspension of your card. C1CU will then contact you the following banking day to review all card activity.

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