Lost or Stolen Visa Credit Card

• Banking Hours:
  Mon.-Thurs. 8:30AM-5:30PM
  Fri. 8:30AM-6:00PM
  Sat. 10:00AM-2:00PM
  (Pacific Time)
  
  Phone: (800) 247-7328


• After Hours:
  Phone: (800) 247-7328
  Choose option 4 and then option 1

You’ll be connected to your credit card processor for immediate suspension of your card. C1CU will then contact you the following banking day to review all card activity.

Lost or Stolen Visa Debit Card

• Banking Hours:
  Mon.-Thurs. 8:30AM-5:30PM
  Fri. 8:30AM-6:00PM
  Sat. 10:00AM-2:00PM
  (Pacific Time)
  
  Phone: (800) 247-7328


• After Hours:
  Phone: (800) 247-7328
  Choose option 4 and then option 2

You’ll be connected to your credit card processor for immediate suspension of your card. C1CU will then contact you the following banking day to review all card activity.

PLANNING A TRIP

Traveling can result in what looks like unusual credit or debit card activity. If you let us know of your travel plans, you’re less likely to have precautionary holds placed on your account. Let us know by emailing us, giving us a call or visiting a branch before you leave.

Notify us of your upcoming trip →