MyC1CU News

Credit Card Changes Coming Oct 2022

October 4, 2022


This article is to notify you of changes we are making to the Consumer and HELOC credit cards. The following is a summary of changes that are being made.

 

New Cards. We are changing to a new vendor that will be able to better meet the changing needs of our members. New cards have begun mailing out on 10/17/22. These cards can be activated on or after 10/30/22. Please do not activate your new card before 10/30/22.

Card Number. Your credit card number will be different. Please make note of any vendors with automatic payments or Bill Pay items associated with your existing card number. These will need to be set back up after you activate your new card.

Payment Remittance. If you mail in your credit card payments, the payment remittance address will be changing as of 10/30/22. Any payments received on or after 10/27/22 will be processed on 10/31/22. The new remittance address will be PO BOX 37035, BOONE, IA 50037.

Contactless Payment Technology. Your new card will feature contactless payments. A secure, convenient, and touch-free method of payment.

Upcoming Rewards Program. These new cards will also see an exciting new Rewards Program soon at no additional cost to you!

 

Thank you for choosing Community 1st Credit Union for your credit card needs. We strive to provide communities with products that help meet their financial goals. If you have any questions, please contact us at (253) 722-5212 or Toll-Free at (800) 247-7328. You may

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Seeking Scholarship Donations

September 13, 2022


Community 1st Credit Union and Generations are seeking donations for the Class of 2023 Scholarship candidates. We are proud to continue offering scholarship opportunities to members and their immediate families. Each year, we award Scholarships in honor of Gale Osterloh (1917-1985) and Wilbur Woodrow Walton (1916-1999). Scholarships can be used for college expenses like tuition, supplies, and books. Any certified education or training school qualifies. 

This year, with your help, our goal is to increase those scholarships through generous donations from you, our members. We see this as a unique opportunity to continue showing our community the level of commitment that we place in their future. Any graduating high school senior who is a member, or an immediate family member of a member, of Community 1st or Generations, is eligible to apply. 

Donations of any amount can easily be made by phone or in person at a branch. To make a donation toward our existing scholarship fund by phone today, please call us at 800-247-7328.

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Known Issues Affecting Members

September 9, 2022


Dear Members,

 

Community 1st Credit Union is currently working on two known issues that impact some of our members regarding our telephone banking system as well as accessing credit cards within our online banking portal. We have escalated these issues to the highest level with our vendors and have been assured that these will be resolved as soon as possible. We are very sorry for any inconvenience and will post updates as soon as we have more information.

 

If you are affected by these issues and need assistance, please call us directly at (800) 247-7328 and one of our branch associates will be happy to assist you.

 

Sincerely,

 

Community 1st Credit Union

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