Convenience Services
Here at Community 1st, we strive to provide our members with innovative and modern convenience products that make managing your finances easy. Our Convenience Products allow you to access your account and conduct most of your needed transactions anywhere at any time.
CREDIT CARD ASSISTANCE
If you need assistance with your credit card please call our vendor at:
1-855-222-0499. If outside of the US please call (571) 526-3968.
Quick Menu
| Option 1 | Information on Your Account |
| Option 2 | Report Credit Card Lost or Stolen |
| Option 3 | Activate Your Credit Card |
| Option 4 | Billing Dispute |
| Option 5 | Card is Blocked Due to Unusual Activity |
| Option 6 | Payment Options |
| Option 7 | Pin Options |
| Option 8 | Contact Information Consumer Credit Counseling |
DEBIT CARD ASSISTANCE
If you need assistance with your debit card please call for the following:
| Card is Blocked Due to Unusual Activity | 1-800-262-2024 |
| Lost/Stolen Card | 1-800-472-3272 |
| Card Activation/Pin Select | 1-800-992-3808 |
NEED TO ACCCESS YOUR ACCOUNT?
eBranch
C1CU eBranch is fast, easy, and gives you instant access to your account information. C1CU eBranch allows you to check your balance, review your account history, manage and pay your bills, view your eStatement, transfer funds, open new accounts, and much more.
C1CU Mobile App
Our C1CU Mobile App allows you to access your account at any time with just your smartphone or tablet! The C1CU Mobile App allows you to access your account balance, account history, and conduct simple transactions such as paying a bill or depositing a check.
ExpressLine
You can always access your account through our ExpressLine. ExpressLine is a fast, secure, and free method to access your account and make simple transactions. Just call 1-800-247-7328 and press 3 to be transferred to ExpressLine.
NEED TO MAKE A DEPOSIT?
Direct Deposit
Rather than bringing your check into the branch every two weeks, sign up for direct deposit! Not only will it save you a trip to the credit union, but direct deposit may allow you to access your funds faster. Many employers and government programs offer direct deposit, so see if it will work for you.
C1CU Mobile Deposit
Deposit checks easily using only your smart phone! Log into your C1CU Mobile app and make your deposits with only a few easy steps. Its fast, simple, and secure!
Convenient Night Drops
Can’t make it to the credit union but still need to make your deposit? Utilize our after-hours night drop! We process deposits the next business day.
Mail us your check!
Did you know you can always mail us your check? Just send us your check along with your account information and we’ll deposit it into your account!
NEED TO MAKE A PAYMENT?
Bill Pay
Streamline your finances with C1CU Bill Pay! Bill Pay is a free service available to all of our eBranch members. It allows you to manage your finances and pay your bills in one convenient place. You’ll get the benefit of 24/7 access to your account and the safety of a sophisticated financial system.
Automated Transfers
Automated transfers allow you to set up regular monthly payments without any effort. Rather than calling or coming in to the branch to make your payment, automated payments will ensure that your loans are paid on time.
ExpressLine
You can always access your account and make loan payments through our ExpressLine. ExpressLine is a fast, secure, and free method to access your account and make simple transactions. Just call 1-800-247-7328 and press 3 to be transferred to ExpressLine.
Convenient Night Drops
Can’t make it to the credit union but still need to make your payment? Utilize our after-hours night drop! We process your payment the next business day.
