Convenience Services
Here at Community 1st, we strive to provide our members with innovative and modern convenience products that make managing your finances easy. Our Convenience Products allow you to access your account and conduct most of your needed transactions anywhere at any time.
CREDIT CARD ASSISTANCE
If you need assistance with your credit card please call our vendor at:
833-574-3455.
Listen to the prompt, enter your card number and zip-code. Listen to information about your account or press *
A menu follows:
| Option 1 | Payment by phone, payment address, balance transfer |
| Option 2 | Recent transactions |
| Option 3 | Credit limit change, Order new card or pin, or report an Address or Name change |
| Option 4 | Dispute or report lost/stolen |
| Option 5 | Online services or rewards |
DEBIT CARD ASSISTANCE
If you need assistance with your debit card please call for the following:
| Report Lost or Stolen Card, or speak to a representative | 1-888-241-2510 |
| Your Debit card was blocked or you received a call about suspicious activity | 1-833-574-3428 |
| Initiate a Debit Card dispute | 1-833-574-3421 |
| Activate your Debit Card/Change your PIN - Calling in the U.S. * | 1-866-762-0558 |
| Activate your Debit Card /Change your PIN - Calling Internationally * | +1-501-588-7531 |
| Support for wallets | 1-800-870-4186 |
* To activate your card or change a PIN you must be calling from a phone registered to your account. If not, please choose the option to speak to a representative.
NEED TO MAKE A DEPOSIT?
Direct Deposit
Rather than bringing your check into the branch every two weeks, sign up for direct deposit! Not only will it save you a trip to the credit union, but direct deposit may allow you to access your funds faster. Many employers and government programs offer direct deposit, so see if it will work for you.
Convenient Night Drops
Can’t make it to the credit union but still need to make your deposit? Utilize our after-hours night drop! We process deposits the next business day.
Mail us your check!
Did you know you can always mail us your check? Just send us your check along with your account information and we’ll deposit it into your account!
NEED TO MAKE A PAYMENT?
Automated Transfers
Automated transfers allow you to set up regular monthly payments without any effort. Rather than calling or coming in to the branch to make your payment, automated payments will ensure that your loans are paid on time.
Convenient Night Drops
Can’t make it to the credit union but still need to make your payment? Utilize our after-hours night drop! We process your payment the next business day.
